Frequently Asked Questions
How do these self-heating eye masks work?
Eye Serenity masks contain natural minerals that activate upon exposure to air, creating gentle steam heat up to 104°F for about 20 minutes. No microwaves, no chargers, no fuss.
Are they recommended by eye care professionals?
Yes, eye doctors recommend warm compresses for various eye conditions including dry eyes, MGD (Meibomian Gland Dysfunction), and blepharitis.
What are the ingredients?
The masks use natural iron powder and minerals. The outer material is soft, non-woven fabric that's gentle on skin.
Who can benefit from these masks?
People with:
• Digital eye strain
• Dry eyes
• Sinus congestion
• Sleep issues
• Stress and anxiety
• Puffy eyes/dark circles
• Migraine headaches
• Travel fatigue
How often should I use them?
Can be used daily or as needed. Most people use them before bed or during screen breaks.
Can I sleep with them on?
Yes, it's safe to fall asleep wearing the eye masks. The warming effect will gradually and safely dissipate over time. Many users find the gentle warmth helps them drift off to sleep naturally.
Are the masks reusable?
No, each mask is single-use for optimal hygiene and effectiveness.
Are they safe for contact lens wearers?
Yes, but remove contacts before use for best results.
What eye conditions can these help with?
They can help with:
• Dry eyes
• Eye strain
• Blepharitis
• Meibomian gland dysfunction
• Eye puffiness
• Sinus pressure
How long does the warming effect last?
Approximately 30-60 minutes of consistent warmth.
Are they safe for daily use?
Yes, they're gentle enough for daily use.
Can children use them?
Yes, Eye Serenity masks are generally safe for children and provide soothing warmth and relief for stuffy noses.
However:
• Use adult supervision
• Don't leave young children unattended
• Never cut open or tamper with masks as this makes them unsafe
• Start with shorter durations for children
• Monitor comfort level and response
• Discontinue use if any discomfort occurs
This safety warning is important: The mask contains heating elements that become unsafe if the mask is damaged or cut open. Always keep masks intact and supervise children during use.